We are confident you will love your purchase. However, if you are not 100% satisfied, you may return it for a refund or exchange.
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Return Conditions:
- Returns are accepted within 7 days of delivery.Â
- Merchandise must be in saleable condition: unwashed, unworn, unaltered, in original packaging, with all original tags attached.
- Intimate garments (swimwear and bodysuits) cannot be returned for hygiene reasons.
- Please avoid wearing perfume, deodorant, or make-up when trying on items, as marks or scents may make the item non-returnable.
- We cannot accept items damaged by the customer.
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Return Process:
- Notify Us: Send an email to [email protected], within 2 days of receiving your order to request a return.
- Pack the Item: Securely pack the merchandise in its original packaging. Return shipping costs are the customer’s responsibility.
- Replacement or Refund:
- If you request a replacement of lower value, the difference will be refunded as cash or store credit.
- If you request a replacement of higher value, you will be responsible for the price difference plus shipping cost.
- Refunds: Refunds are processed minus the original shipping cost.
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Defective or Incorrect Items:
All defective items or items shipped incorrectly are eligible for an exchange or refund.
- Notify Us: Email [email protected], within 7 days of receiving your order, including a photo of the defect or incorrect item.
- Exchange or Refund:
- If you want a replacement, indicate “exchange” in your email.
- If the item is confirmed as defective or incorrect, we will ship an exact replacement, if available, at no additional cost.
- If the exact replacement is out of stock, you may choose from other available styles, or we will process a full refund, including the original shipping cost.
